ProtectaGroup and their group of companies take the privacy of your information very seriously. We aim to meet current Internet best practice. Our services are designed to give you the information that you want to receive. Our Privacy Policy below explains how we will collect and use the information you give us. We may vary this policy from time to time and the current version will be published on this site. The word “we” refers to ProtectaGroup and their group of companies unless otherwise stated.
Trading Names
Trading Names of ProtectaGroup include, Motaquote, Motaquoteonline, The Broker Gateway and Hodge insurance Brokers.
Collecting Your Information
From time to time, you may be asked to submit personal information about yourself (e.g. name and e-mail address etc) in order for you to use or receive services on our website. These services include newsletters, competitions and information. We may also need personal information in order to supply other products and services, or to help us identify you when you contact us. When you contact us via e-mail or over the Internet, you should be aware that unencrypted communication may not be secure and may pass through several different countries on route to us. Please do not e-mail us with sensitive information such as your credit card details. We cannot accept responsibility for unauthorised access to your information that is outside our control.
We may combine this information with other information we hold about you if you are an existing customer or if you have previously made enquiries with us.
We may also obtain information from publicly available sources such as the electoral roll or other third parties who have a legitimate basis on which to pass on your information.
ProtectaGroup Data Protection Notice
For the purpose of the Data Protection Act 1998 ProtectaGroup Limited will be your Data Controller.
ProtectaGroup will share the information you provide, together with other information, with our group of companies. We may use the information you provide for administration, marketing, customer services and profiling your purchasing preferences. We will disclose your information to our service providers and agents for these purposes.
If you give us information about another person, in doing so you confirm that they have given you permission to provide it to us and for us to be able to process their personal data, (including sensitive personal data) and also that you have told them who we are and what we will use their data for, as set out in this notice. You have the right to ask for a copy of your information (for which we will charge a fee) and to correct any inaccuracies.
For our joint protection and training purposes, telephone calls may be recorded and/or monitored.
Informing you about products and services
We offer regulated insurance products along with motoring and travel related products such as breakdown services; we may also share your information with our business partners. By providing us with your contact details, you will be indicating to our business partners and us your consent to us and them, to contact you by mail, telephone, fax, emails and SMS to let you know about goods, services and promotions of our own our business partners or other third parties, which may be of interest to you unless you object and notify us accordingly.
Sensitive Data
By submitting data to us, you give us your consent to use your sensitive personal data, solely for the purpose for which you submit it.
How we collect information about your visits to our websites
When you visit our web pages, we may download something called a “cookie” to your computer. We may also collect information using server variables. Our cookies and server variables provide us with non-personal statistical information about what you do on our web site. We use this data to improve the services on our site and refine your experience of using our site.
We will only use your information for the purposes you would reasonably anticipate or that we state when we collect it and where necessary, for which you have given your consent. We will not contact you, or pass on information to our business partners, for marketing purposes unless you have indicated your agreement that we may do so. Where we are making arrangements on your behalf we may need to pass your information to third parties to conclude those agreements; For example, to an insurance company to obtain quotations. We are committed to treating your personal data with due care and in accordance with the data protection principles.
Sensitive information
In this Data Protection notice, we refer to the collection of sensitive data, for the purpose of providing you with insurance quotations and policies. This information relating to your health generally and any relevant conditions. We pass information, which may include this sensitive data, to the insurance companies from whom we obtain quotations. We and they, only use this information to provide you with quotations and insurance. We will not be able to provide you with quotations without this information.
How to access your personal information
Please address requests to the Compliance Manager, ProtectaGroup Limited, Unit 3, Dinas Isaf Industrial Estate, Williamstown, Rhondda Cynon Taff, CF40 1NY (Please note that a £10 fee will be charged for dealing with these requests). If you believe that any of the data we hold about you is incorrect or being misused or if you want further information you may contact us at the above address.
Aged 16 years and under
If you are 16 or under you must have permission from your parent or guardian before you give us personal information. If we find that we have received information from you without the appropriate consent, we reserve the right to cancel all transactions and services and remove all personal data that you have supplied. You will be able to re-submit the information when you have the required permissions.
What is a cookie?
Cookies are text files that identify your computer (through what is known as an IP address) to our server. Though it may be possible, we do not use the IP address as a means to identify you. You generally have the opportunity to set your computer to accept all cookies, to notify you when a cookie is issued or not to receive cookies at any time. You can do this through your Internet browser. With most browsers, this facility can be reached via the tools menu. If you have any problems finding this area the “help” function within your browser will be able to provide assistance. You can find more detailed information about cookies and how to manage them on www.allaboutcookies.org.
If you refuse a cookie, it may prevent the proper operation of the site or even prevent your access to certain areas.
What is a server variable?
A server variable contains several predefined environment variables in the context of the client’s specific HTTP request or the web server.
If you have any questions regarding this privacy policy or any other aspect of our data handling procedures, please contact us at the address above, marking all correspondence for the attention of the compliance manager.
Links to other websites
Our Websites may contain links to other sites outside our group. Neither ProtectaGroup nor their group of companies, are responsible for the privacy and security of these sites. This privacy policy only applies to this web site.